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Privacy Policy

Device Information

We are processing personal data based on consent according to Art. 6(1)(a) GDPR, which you are free to accept or refuse. When you are visiting our website, we automatically collect information about your device. This information includes your browser, IP address, time zone, and cookies that are installed. Additionally, as you browse our website www.spiritnomad.net we collect information about the individual web pages and/or products that you view, what websites or search terms referred you to the website, and information about how you interact with our site.

We collect your device information using the following technologies:

  • “Cookies” - Data files that are placed on your device or computer and often include an anonymous unique identifier.

  • “Log files” - track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and the date and time stamps.

  • “Web beacons,” “tags,” and “pixels” - Electronic files used to record information about how you browse our website.

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Order Information

Also, when you make a purchase or attempt to purchase through our website, we collect specific personal information about you, including your name, e-mail, telephone number (optional), billing address, shipping address, and payment information (including credit card numbers, email address, and phone number).

Personal Information is the combination of Device Information and Order Information.

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The use of your Personal Information is as follows:

We use the Order Information which we collected to fulfill any orders placed through the website (including processing your payment information, arranging to ship, and providing you with invoices and/or order confirmations). This means in detail:

  • We are going to identify you when you place your order on our website, log in to your account, or if you contact us. Recognizing your information helps us to provide you a better and customized service that keeps your information safe.

  • We will send you the order details by E-Mail because we would like you to be aware of the current status of your order. This way you will have information about the delivery date of your order. Also, we have to use your contact details so we can deliver the order to you.

  • We use your Order Information to communicate with you, screen orders for potential risk and/or fraud, handle returns and warranty cases, provide customer service and support to ensure you have the best possible shopping experience with us, analyze what you have bought, searched for and/or returned to get to know what you might like and fix product-related issues.

  • We use the Device Information that we collected to help us screen for potential risk and fraud (in particular, your IP address), to direct you to the right language of our website, and more to improve and optimize our website. For example, by generating analytics about how our customers browse and interact with the website, and assess the success of our marketing and advertising campaigns.

In case something changes in our Terms and Conditions and/or order confirmation we will notify you per E-Mail.

 

Sharing your personal information

We do not and also will never sell/provide any of the personal data we collect from you to a third party that is not related to a Spiritnomad service. We are working very hard to gain your trust and to provide you with the best products and services we can offer. We do respect your privacy and your rights, however, it is necessary to share your Personal Information with third parties that help us with fulfilling your order.

Note that we are using Wix to run our online store, if you like you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy

We may use Google Analytics to help understand how we can improve our business.

 

The Protection of your Information

We take the protection of your personal data which we collect from you very seriously. However, Spiritnomad is and will not be liable for disclosures of your information, including personal information, due to errors in transmission or unauthorized acts of third parties. We have undertaken reasonable efforts to prevent unauthorized access to data retained in our servers, however, due to the inherent open nature of the internet, Spiritnomad cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their personal information may be intercepted in transit.

 

Duration of the data storage

Your data will be stored as long as necessary for the purposes named in this Privacy Notice. Especially for the fulfillment of our contractual and legal obligations. It may be stored for defense against legal claims.

In case you close your customer account, we will delete all the data we have stored from you.

 

Behavioral Advertising

We use online advertising to keep you informed of our services and products, as well as promoting our business. That is why you may see Spiritnomad ads on other websites or apps. This is managed by digital marketing networks and advertising technologies. You will see those types of ads based on the information you provided, or your previous use of Spiritnomad. As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you, also we may track your browser for this reason.

 

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

We would like to remind you about your rights:

You have the right to

  • be informed about how your personal information is used.

  • access the personal information we store about you.

  • request the correction of inaccurate personal information we have about you.

  • request that we delete your data or stop processing it or collecting it.

  • stop direct marketing messages.

  • withdraw consent for any consent-based processing at any time.

  • request that we transfer or port elements of your data either to you or another service provider.

  • ask us to explain any computer-system decision about you.

  • complain to your data protection regulator.

 

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above.

 

Update of our privacy policy

Please note! We want you to know that we may update this privacy policy from time to time in order to rearrange, reflect or change for operational, legal, or regulatory reasons. If it is the case that we are making significant changes, we are going to update you by email, through your provided email or with an announcement on the website so you can review it before you continue to use SpiritNomad’ s services. Also, we would like you to know that you can contact us if you find any problem in our privacy policy or if you have suggestions to make it better. Please let us know through our E-Mail, which you can find in the contact section on our website.

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